We recently sent out an NPS survey to all of our customers, asking them how likely they were to recommend Lumoa to their friends and colleagues. In this article, you can read more about the results, and how we manage and act on our customer feedback.
New features are available in Lumoa. The update includes new and improved features such as; a new and fresh dashboard design, new timeline chart and new and easier time range selectors.
Lumoa is customer experience management platform that enables categorisation of customer feedback. Our text analytics, powered by AI and Machine Learning, are used by the leaders in the industries in the Nordics. Learn more about our service.