Hi everyone! Suvi and I have some very exciting news to share! When we started Lumoa, we wanted to give every employee, in every organization the power to make the right decisions based on the Voice of the Customer. We had directly experienced how challenging it is to collect, analyse, report on customer feedback, and […]

Netigate and Lumoa join forces giving birth to a new leading European experience management solution.     Today, Netigate, a European leader in experience management solutions, announced the acquisition of Lumoa, the first customer experience platform to offer Generative AI technology. This strategic move unites two leading European innovators who are committed to bringing the voices […]

This is Carlos del Corral, CEO and co-founder of Lumoa. And I have some very exciting news to share! By now, we have all heard about the new generative AI solutions that have taken the market (every market) by storm. OpenAI and its ChatGPT product first and foremost. In fact, if you are on LinkedIn, […]

We are thrilled to announce our new partner: B2B Customer Experience Agency. By combining expertise in B2B customer experience with Lumoa’s powerful platform, we can create exceptional customer experiences that drive growth. We recently had the pleasure of interviewing Anna-Maija Tanninen, founder of B2B Customer Experience Agency. We asked Anna-Maija what inspired her to start […]

Lumoa Product News for March 2025 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Ask AI Visual Improvements We wanted to make Ask AI a bit easier […]

Lumoa Product News for February 2025 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Changing where + buttons live in the UI Starting on March 3rd, we are […]

Lumoa Product News for January 2025 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Better translations and Topic logic is now available! You can now request to […]

Lumoa’s biggest features for 2024 Another year down! Crazy how time flies. And Lumoa has been flying by as well, with over 1000+ tickets released this year aimed at improving how the platform works – based on your feedback! So let’s get started counting down our top features of the year, starting with… Lumoa becomes Netigate By […]

Lumoa Product News for November 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Help us beta test our new translation engine! As feedback flows into the platform, […]