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A message from the founders

Hi everyone! Suvi and I have some very exciting news to share! When we started Lumoa, we wanted to give every employee, in every organization the power to make the right decisions based on the Voice of the Customer. We had directly experienced how challenging it is to collect, analyse, report on customer feedback, and […]

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wesley.santos
26 Mar 2024
Netigate acquires Lumoa to better harness the power of feedback

Netigate and Lumoa join forces giving birth to a new leading European experience management solution.     Today, Netigate, a European leader in experience management solutions, announced the acquisition of Lumoa, the first customer experience platform to offer Generative AI technology. This strategic move unites two leading European innovators who are committed to bringing the voices […]

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wesley.santos
26 Mar 2024
Lumoa becomes the first CX platform to integrate GPT

This is Carlos del Corral, CEO and co-founder of Lumoa. And I have some very exciting news to share! By now, we have all heard about the new generative AI solutions that have taken the market (every market) by storm. OpenAI and its ChatGPT product first and foremost. In fact, if you are on LinkedIn, […]

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Lumoa
4 Apr 2023

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A message from the founders

Hi everyone! Suvi and I have some very exciting news to share! When we started Lumoa, we wanted to give every employee, in every organization the power to make the right decisions based on the Voice of the Customer. We had directly experienced how challenging it is to collect, analyse, report on customer feedback, and […]

News
wesley.santos
26 Mar 2024
Netigate acquires Lumoa to better harness the power of feedback

Netigate and Lumoa join forces giving birth to a new leading European experience management solution.     Today, Netigate, a European leader in experience management solutions, announced the acquisition of Lumoa, the first customer experience platform to offer Generative AI technology. This strategic move unites two leading European innovators who are committed to bringing the voices […]

News
wesley.santos
26 Mar 2024
Lumoa becomes the first CX platform to integrate GPT

This is Carlos del Corral, CEO and co-founder of Lumoa. And I have some very exciting news to share! By now, we have all heard about the new generative AI solutions that have taken the market (every market) by storm. OpenAI and its ChatGPT product first and foremost. In fact, if you are on LinkedIn, […]

News
Lumoa
4 Apr 2023
Collaborating for Success: B2B Customer Experience Agency and Lumoa

We are thrilled to announce our new partner: B2B Customer Experience Agency. By combining expertise in B2B customer experience with Lumoa’s powerful platform, we can create exceptional customer experiences that drive growth. We recently had the pleasure of interviewing Anna-Maija Tanninen, founder of B2B Customer Experience Agency. We asked Anna-Maija what inspired her to start […]

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Lumoa
4 Apr 2023
Product News – Top 10 features of the year!

Lumoa’s biggest features for 2024 Another year down! Crazy how time flies. And Lumoa has been flying by as well, with over 1000+ tickets released this year aimed at improving how the platform works – based on your feedback! So let’s get started counting down our top features of the year, starting with… Lumoa becomes Netigate By […]

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Garen
14 Jan 2025
Product News – November 2024

Lumoa Product News for November 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Help us beta test our new translation engine! As feedback flows into the platform, […]

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Garen
14 Jan 2025
Product News – October 2024

content Lumoa Product News for October 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Introducing Netigate EX! We spoke recently about how Netigate CX can help […]

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Garen
4 Nov 2024
Product News – September 2024

Lumoa Product News for September 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Introducing Netigate CX! Lumoa and Netigate Feedback are going to be merging into one […]

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Garen
14 Jan 2025
Product News – August 2024

content Lumoa Product News for August 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Actionable Insights have been overhauled! We originally offered lots of different Insights […]

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Garen
1 Oct 2024