When making strategic decisions for your business, listening to the voice of your customers gives you more insights into their expectations, wants, and needs. It’s also the same value we wish to convey to every business we work with. And we are proud to say that when we find one, it usually starts with a […]

Here are the improvements we have brought to Lumoa in the past month. Changes to SSO login SSO stands for Single Sign on. It allows users for your organization to access Lumoa without you needing to invite them first. Its a generally faster and more secure method of logging in to Lumoa. Now, it just […]

Here are the improvements we have brought to Lumoa in the past month. Share data with other users We want everyone to be able to act based on the voice of the customer. Due to this, we made a few changes to how Dashboards and Cards can be shared with others: Your Private Dashboard can […]

Here are the improvements we have brought to Lumoa in the past month. New improvements to Editing Topics Your Topics are things like “Price” or “Customer Service” – they are created by the Lumoa AI based on what your customers are saying. But, we know that the AI is not perfect. That’s why we give […]

Carlos del Corral has been appointed as the new CEO of Lumoa as of 17th December 2021.

Chat with Lumoa at Slush Built from the ground up with AI, Lumoa allows you to make faster, smarter, and the right decisions based on the Voice of the Customer. Fill out the form below to book a time to meet Lumoa at Slush on 1-2 December.   What is Slush? Slush is a student-driven, […]

The partnership between Lumoa and Forsta will streamline open-ended feedback using artificial intelligence to drive better-informed decisions.

Measure and improve your digital experiences with Lumoa and Giosg. Find out what is the easiest way to collect feedback and get actionable insights from your digital channels.

Lumoa and Futurelab Finland are entering a partnership: Making AI an integrated part of customer experience improvement projects.