Product News – February 2025
Last updated on February 27, 2025
Lumoa Product News for February 2025
Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started!
Changing where + buttons live in the UI
Starting on March 3rd, we are going to be changing where certain buttons are placed in the UI. We currently have the below design for a few pages:
But starting on March 3rd, we are going to be normalizing all the buttons into a new format. This should make it easier to use, and these changes are a direct result of user feedback.
In the future, if you want to create something new in Lumoa, regardless of what it is, you can expect to do so using the new + buttons in the top right. Check it out below:
These changes should affect the following processes:
- Inviting users
- Creating a Collection
- Creating a Dashboard
- Creating a Card (from a Dashboard)
- Uploading Excel data (from the Jobs page)
- Creating a Survey
- Creating a Campaign
- Creating a Group
- Creating a Dashboard Group
These changes will soon be reflected in our knowledge base, around when the change goes live. If there are questions or concerns, please email [email protected].
Ask AI Quality Improvements
Ask AI is our premier way to get to the heart of your customer or employee feedback. Now, its going to work even better!
- Ask AI will be better at understanding dates, including things like “last week”
- Ask AI can more effectively do time frame comparisons (such as asking it “how did these issues change comparing this week to last week”)
These changes require no input from you to go live – in fact, if you are already using Ask AI, then these changes are already live! You can get more information on Ask AI from our knowledge base.
Anonymization improvements
Anonymization allows you to automatically censor Personally Identifying Information (PII) that might be found in your open text comments. Things like names, addresses, phone numbers, and more.
Moving forward, the anonymization engine will now:
- Better understand names with initials (like “J.R.R. Tolkien”)
- Better detect Street names and addresses, especially those in German
No change is needed to turn these on, the engine has already been updated in the background and will automatically apply for future data coming to the platform. Read more about the anonymization engine.
Upcoming webinars
- FRÅN DATA TILL HANDLING: BYGG EN CX-STRATEGI SOM GER VERKLIGA RESULTAT – We have an upcoming webinar series in Swedish that covers exciting new ways to analyze surveys responses!
New guides in the Knowledge base to level up your Lumoa experience 💪
We made a few new guides to help get new users to Lumoa up and running, as well as to expand knowledge for veteran users. Note that you will need to be logged in to Lumoa in order to access certain guides:
- Tasks Page – Added clarity on fields present in Tasks Export
- AI Filters – Added examples of how questions can be formatted
- Company Colors – Cleaned up some formatting issues
That’s all folks! Thanks for reading!