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How to use customer insights to close the loop with your customers

In this webinar, we look at how to use Lumoa insights to identify exactly what your customers are saying that is affecting their experience.

Have you ever had a hunch that your customers might not be liking your latest line of products, but cannot really grasp what they complain about?

Or perhaps, you know that they have problems with the mobile app, yet you struggle to make a case to get that fixed.

In this live webinar, we will address these challenges and see how to use Lumoa insights to identify exactly what your customers are saying that is affecting their experience.

Garen DiBernardo from Lumoa will:

  • Show you how to identify emerging trends in your customer feedback
  • Introduce you to a new way to get to the root cause of what is affecting customer experience
  • Tell you what to do next to close the loop with your customers
  • Answer all questions you might have about how to use Lumoa insights to grow your business

If you want to know more about Lumoa Insights, check out our page about Customer Insights Analysis.