Marketing Clinic and Lumoa are joining forces to host a live discussion on the state of Customer Experience in the Nordics. Watch the free webinar as we share valuable insights, up-to-date facts and essential information while answering your most burning questions.
The webinar will also give you a sneak peek into Lumoa’s comprehensive report, The 2018 State of Customer Experience. The report presents findings from a survey of over 100 Customer Experience and Customer Success Leaders from various industries.
Here is just a taste of what will be covered during the broadcast:
- Benchmarks of CEM practices and priorities in the Nordics
- Challenges and struggles for CX leaders
- The essentials that need to be improved
- Customer Experience Management KPIs