Employee Experience – Lumoa

Little things in Customer Experience: How minor efforts can lead to memorable experiences From the subtle art of 'The Little Things' to leveraging 'Techy Touches,' this session dives deep into creating memorable customer interactions and fostering a positive employee culture. Join Lumoa's CEO and co-founder Carlos Del Corral and CX guru, author & influencer, Dan Gingiss, as they explore practical strategies for refining every aspect of small details that can transform your business! This replay offers an exclusive insight into the often-overlooked elements that can significantly enhance your customer experience.
CX in Marketing: How to Amplify ROI by 100X Through Customer Feedback Ever felt stuck on how to use customer feedback in your marketing? Well then check this one out. Join Suvi Lindfors and Dr. Ghizlane Arifine as they share cool tips on blending marketing with customer experience and enhance your ROI. Curious? Watch the replay and see for yourself!