Why are we still talking about CX in Financial Services?Our panel of experts will discuss the current trends affecting customer service in financial services, as well as provide strategies you can implement to ensure your organization continues to offer excellent customer experiences even in tough times.
How to re-energize your VoC programmeJoin Carlos del Corral as he sits down with Mark Barrett and Sian Kerr from Watermelon research to discuss how to assess and re-energize your VoC programme.
Is CX broken? And what you can do about it ..In this fireside chat, Carlos del Corral and Kati Packalén tap into their CX expertise to discuss whether CX is broken, and what you can do about it.
How to Get Started with Customer CentricityCheck out this webinar with Mika Raulas (Roger Studio) to learn from concrete examples what are the most important steps in building customer-centric operations and culture in your organisation.
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