CEO Buy-Ins and How You can Effectively Sell CX in Your OrganizationHave you ever felt like you're just one step away from really nailing customer experience (CX), but something's missing? It's like having all the right ingredients but not quite the recipe. That missing piece? CEO buy-in.
Learn a thing or two when it comes to CEO buy-ins and their significance to a better customer experience (CX).
Little things in Customer Experience: How minor efforts can lead to memorable experiencesFrom the subtle art of 'The Little Things' to leveraging 'Techy Touches,' this session dives deep into creating memorable customer interactions and fostering a positive employee culture.
Join Lumoa's CEO and co-founder Carlos Del Corral and CX guru, author & influencer, Dan Gingiss, as they explore practical strategies for refining every aspect of small details that can transform your business! This replay offers an exclusive insight into the often-overlooked elements that can significantly enhance your customer experience.
CX in Marketing: How to Amplify ROI by 100X Through Customer FeedbackEver felt stuck on how to use customer feedback in your marketing? Well then check this one out. Join Suvi Lindfors and Dr. Ghizlane Arifine as they share cool tips on blending marketing with customer experience and enhance your ROI. Curious? Watch the replay and see for yourself!