CX Strategy – Lumoa

Select topic ai Available for download b2b b2c banking CEO buy in customer experience customer feedback Customer Insights Customer Journey Customer Support Cx retail CX Strategy employee experience finance generative ai marketing product webinar retail Support Telco voice of customers


Shaping the Future of Personalized Banking with AI Get ready to explore innovative strategies that blend technology with a human touch, ensuring every financial decision is backed by trust and tailored to every generation's unique needs.
How to Use Generative AI with the Voice of Your Customers If you've spent the past year wondering how to leverage Generative AI (including Chat GPT and similar technologies) to enhance your Customer Experience initiatives, this webinar is a must watch!
CEO Buy-Ins and How You can Effectively Sell CX in Your Organization Have you ever felt like you're just one step away from really nailing customer experience (CX), but something's missing? It's like having all the right ingredients but not quite the recipe. That missing piece? CEO buy-in. Learn a thing or two when it comes to CEO buy-ins and their significance to a better customer experience (CX).
Transforming Customer Experience in Retail: From Insights to Actionable Metrics and Back Curious about transforming customer feedback into your next big win? Join CX experts as they go deep into the secrets of CX in the retail world. From gaining executive buy-in to turning insights into action, this session is packed with real-world strategies.