CX Strategy – Lumoa



CEO Buy-Ins and How You can Effectively Sell CX in Your Organization Have you ever felt like you're just one step away from really nailing customer experience (CX), but something's missing? It's like having all the right ingredients but not quite the recipe. That missing piece? CEO buy-in. Learn a thing or two when it comes to CEO buy-ins and their significance to a better customer experience (CX).
Transforming Customer Experience in Retail: From Insights to Actionable Metrics and Back Curious about transforming customer feedback into your next big win? Join CX experts as they go deep into the secrets of CX in the retail world. From gaining executive buy-in to turning insights into action, this session is packed with real-world strategies.