Subscribe to our newsletter
Once a month, we send a newsletter with ideas on how to improve customer experience and grow your business.
Let’s face it; running a retail business is unforgiving work. First, your brand needs to compete against hundreds of others in a crowded marketplace. Meanwhile, customers are rolling in options and will drop a brand for its competition the moment they have a negative experience. That’s why creating a customer experience (CX) that helps your […]
Your Customer Experiences defines the line between success and failure of your businesses. Stand out with a CX strategy that delights buyers.
A customer insight strategy help organizations to ensure that customer insights are used in the development of products and services on a continuous basis.
How to set up clear customer experience goals, objectives and targets for the company to follow? Find out about the most common mistakes when setting strategy and learn how to avoid them.
We shared our greatest startup ambitions and goals, achievements and failures after 9 months of working together. Learn what startup life really means to us and how we see Lumoa in many years.
How to choose a customer experience metric? Should it be Net Promoter Score, CSAT or CES? What’re the differences between them? What works better? Look no more. Net Promoter Score is not only a simple and easy choice, but will give you better insights in long-term. Find out why.
Once a month, we send a newsletter with ideas on how to improve customer experience and grow your business.